Neil Eppinger

Neil Eppinger is Interim Associate Director of Analytical Services at Ardena Somerset. He brings more than 20 years of experience in pharmaceutical quality, specializing in microbiology and controlled environments within cGMP-regulated clinical and commercial manufacturing facilities across diverse product portfolios and cleanroom classifications.

In his current role, Neil leads analytical and microbiological quality control programs, including environmental monitoring, stability and sample coordination, cleaning verification and validation, and contamination control strategies. Throughout his career, he has supported regulatory inspections conducted by the FDA and international agencies and has performed quality inspections of suppliers and intercompany sites. He also brings extensive experience conducting complex microbial investigations to ensure compliance with global regulatory standards.

Neil is recognized for his leadership of cross-functional teams, commitment to data integrity, and focus on risk-based quality strategies that support continuous improvement, operational excellence, and patient safety.

Susana Santesteban

Susana Santesteban is QA Director and QP at Ardena Pamplona. She brings extensive experience in pharmaceutical quality systems, GMP compliance, and quality leadership across pharmaceutical manufacturing environments, including multinational companies and CDMOs.

Since 2008, Susana has held leadership positions in Quality Assurance and has served as Qualified Person across different pharmaceutical organizations. Her expertise includes EU GMP and 21 CFR Part 210/211 compliance, audits, validation activities, continuous improvement projects, and the implementation of new regulatory requirements and digital quality management systems. At Ardena, she supports operational excellence and quality compliance across pharmaceutical development and manufacturing activities.

Susana obtained her Bachelor’s Degree in Pharmacy from the University of Navarra and completed specialized training in Industrial Pharmacy, Quality Management, and Regulatory Affairs.